Your meter is read the 4th through 8th of each month and the utility bill is mailed the 10th. Late payment fees apply to payments made or postmarked after the 26th.
Payment methods include returning the billing stub:
MAIL to: Twin Lakes Utilities, 7168 Twin Lakes Rd, Rockwell City, IA 50579
DELIVER to: Dropbox on outside of building at 7168 Twin Lakes Road, OR
First Community Bank, 400 Main St, Rockwell City, IA 50597
SIGN UP FOR Automated Clearing House (ACH) for payments automatically deducted from your checking account (AVOIDS ANY LATE FEES). The amount due will be automatically withdrawn from the selected checking or savings account at your bank on approximately the 14th to the 17th of the month. NOTE: You will no longer receive a statement monthly, unless you request that service.
The utility bill on any rental properties is ultimately the responsibility of the property owner.
The rates are structured that the utility bill must be paid monthly. There is no “vacation shut-off” available when water and/or sewer is not being used. The manufacturer’s warranty requires electrical power to the grinder unit, including the winter months.